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Poole Bay Pharmacy
We are an Independent NHS Community Pharmacy open from early until late, serving people in and around Westbourne in Bournemouth. 


NHS FLU VACCINATIONS 65 YEARS & OVER


Our clinics are now fully booked for this season. Should we receive any further stock of vaccines we will advertise further clinics. 


NHS & PRIVATE FLU VACCINATIONS 18  64 YEARS


We have some flu vaccinations left this season after our initial clinics for those who are 18-64 year olds. To determine if you are eligible for a free NHS flu vaccination this season, please click the following link:  https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/. NHS flu vaccinations will be offered on a first come first serve walk-in basis. Please be aware that you may need to wait 10-15 minutes if the consultation room is currently in use at the time.  We are also able to offer a limited number  of private flu vaccinations at this time for those who are 16 years of age or over which will cost £20. Private flu vaccinations will be by appointment only so please click on the following link to book online:

Schedule Appointment




COVID-19 PCR Laboratory Test — BOOK NOW with the Goodbody Clinic  

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  •  RT-PCR swab sent for analysis at a UKAS registered laboratory to test for the presence of COVID-19.

•  ‘Fit to Fly’ Certificate provided to permit travelling and immigration.

• ORDERING PRESCRIPTIONS - We are currently asking customers to order as usual and we will allow up to 1-2 weeks before they are due. Please do not request more than 2 months at a time or order too early (without good reason). This will only contribute to prescriptions not being issued and medicine shortages. The pharmacy can get very busy and the phone at times will ring continuously. We would strongly encourage anyone who has an internet connection to register and use our website to order prescriptions online. You can also link to an app and use your smart phone to order. Details are set out on our website. This will free up the phone to allow customers who cannot use online services to phone through their prescription orders. It also helps to free up our time to keep on top of the large workload we have. For those who like to come in to order their repeat prescription and are a patient of Westbourne Medical Centre, to save time, please use your white repeat prescription order form, tick what you want then drop this off to us at the pharmacy or in the repeat prescription box just inside the main entrance of the surgery to avoid queuing. We always put a copy of your latest repeat prescription order form with your most recent prescription. Please note we do ask for 3 working days minimum to process prescriptions. Coming in to collect before your prescription is due only contributes to our workload so please avoid doing this if possible.


Please try to order your main repeat prescription all at once rather than at different times.  We can help with issuing specific amounts rounded up or down to the nearest half-pack to synchronise all your medication. This means you will be able to order everything at the same time going forward and will be of beneficial to both you and us. 


DELIVERY SERVICE: Poole Bay Pharmacy currently offer free delivery to anyone who is 70 or over.  For those under 70 who require a delivery there will be a charge of £2 to cover some of the additional costs we will incur. For those who wish to make use of this service please call the pharmacy or contact us via our website. Please order in good time. Due to our high volume of deliveries  we ask to allow 3-4 working days before you will receive your medication. We do not deliver on the weekends.   


URGENT REQUEST: For those patients who need their prescription sooner than indicated above, you will need to communicate directly with the pharmacy team to ensure we can process quicker for you. For those registered with Westbourne Medical Centre we have a process in place to save you having to contact the surgery. Sometimes we may not be able to process a particular medication urgently and have to refer you to the surgery. There will also be some medication where missing  up to a few days would not be clinically significant. In this instance we would appropriately advise and not consider it urgent. Any medication which you could purchase over the counter would not normally be processed urgently. For those patients registered  at other surgeries we may ask you to contact them directly if you need a prescription urgently on the same day or next.


About Our
Pharmacy
Poole Bay Pharmacy is a community pharmacy located in a large medical centre on MIlburn Road in Westbourne, Bournemouth BH4 9HJ. We offer a comprehensive range of convenient and accessible services for you and your family.

We offer a free prescription collection service from most surgeries within a 2 mile radius and accept prescriptions electronically from any surgery in the UK! We are open long hours so you can get a prescription, OTC medicine or access to our services at your convenience.

We also offer a medicine home delivery service Monday to Friday for those who have difficulty getting out or are disabled within a 2 mile radius including postcodes BH2, BH3, BH4, BH8, BH9, BH12, BH13 & BH14. Please call us if you need any advice or further information.
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CONTACT
Westbourne Medical Centre, Milburn Road
Bournemouth
Dorset
BH4 9HJ
Contact Us
01202 762680
INFORMATION
Premises GPhC Registration : 1100725
Superintendent Pharmacist :
Atheel Edmunds (GPhC no. 2058825)
Poole Bay Pharmacy Limited
Registered Co. No. 06467439
OPENING HOURS
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Copyright 2021

COVID-19

Current operations and service

This is a message to update all of our customers who use our pharmacy. Thank-you for everyone's support, kind words and patience. We are hopeful that everything is moving in the right direction as we strive to get back to a normal way of life before the pandemic emerged. It is not mandatory to wear a face mask or covering in our pharmacy now. We do encourage all those who wish to wear a face mask to continue to do so as a measure to protect themselves and others. We have relaxed the limit on the number of customers allowed into the pharmacy at any one time. We respectfully ask that, if it seems busy inside the pharmacy at the time of your visit, to please queue outside the door leading into the pharmacy in an effort to maintain social distancing. We do aim to keep the queue moving to minimise waiting for our customers but there will be certain peak times where this is unavoidable. Please bear with us when this occurs. 

NHS FLU VACCINATIONS 65 YEARS & OVER

Our clinics are now fully booked for this season. Should we receive any further stock of vaccines we will advertise further clinics. 

NHS FLU VACCINATIONS 18  64 YEARS

We have some flu vaccinations left this season after our initial clinics for those who are 18-64 year olds. To determine if you are eligible for a free NHS flu vaccination this season, please click the following link:  https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/. NHS flu vaccinations will be offered on a first come first serve walk-in basis. Please be aware that you may need to wait 10-15 minutes if the consultation room is currently in use at the time.  We are also able to offer a limited number  of private flu vaccinations at this time for those who are 16 years of age or over which will cost £20. Private flu vaccinations will be by appointment only so please click on the following link to book online:

Schedule Appointment

ORDERING PRESCRIPTIONS - We are currently asking customers to order as usual and we will allow up to 1-2 weeks before they are due. Please do not request more than 2 months at a time or order too early (without good reason). This will only contribute to prescriptions not being issued and medicine shortages. The pharmacy can get very busy and the phone at times will ring continuously. We would strongly encourage anyone who has an internet connection to register and use our website to order prescriptions online. You can also link to an app and use your smart phone to order. Details are set out on our website. This will free up the phone to allow customers who cannot use online services to phone through their prescription orders. It also helps to free up our time to keep on top of the large workload we have. For those who like to come in to order their repeat prescription and are a patient of Westbourne Medical Centre, to avoid queuing and save time, please use your white repeat prescription order form, tick what you want then drop this off in the repeat prescription box just inside the main entrance of the surgery. We always put a copy of your latest repeat prescription order form with your most recent prescription. Please note we do ask for 3 working days minimum to process prescriptions. Coming in to collect before your prescription is due only contributes to our workload so please avoid doing this if possible.

Please try to order your main repeat prescription all at once rather than at different times.  We can help with issuing specific amounts rounded up or down to the nearest half-pack to synchronise all your medication. This means you will be able to order everything at the same time going forward and will be of beneficial to both you and us. 

DELIVERY SERVICE - Poole Bay Pharmacy currently offer free delivery to anyone who is 70 or over.  For those under 70 who require a delivery there will be a charge of £2 to cover some of the additional costs we will incur. For those who wish to make use of this service please call the pharmacy or contact us via our website. Please order in good time. Due to our high volume of deliveries  we ask to allow 3-4 working days before you will receive your medication. We do not deliver on the weekend.

NOTE: For those customers who live outside a 2 mile radius of our pharmacy it may be easier to get your prescription transferred to a more local pharmacy. With the massive surge in demand for deliveries we will not be able to deliver to those that live some distance away. If unsure please check with the pharmacy first.

Finally I want to express my huge appreciation for how understanding all our customers have been  since COVID 19 first appeared on the scene. We would encourage all those feeling vulnerable and in need of support or simply just requiring some advice to please call us; we can't always get to our phones in time but we will endeavour to give everyone we speak to the time and help they require. Many of you have sent cards and/or spoken with sincere gratitude and appreciation for what we do. A massive thank-you to every single one of you; it really does make a big difference to us here at the pharmacy to receive such encouraging feedback.

With regards to COVID vaccinations, I would personally like to say that there a variety of reasons for why someone would choose to get vaccinated or not. Vaccinations are one of  a number of  effective measures in the fight against COVID-19 but we should not be ostracising those who choose not to get vaccinated because they have legitimate and genuine concerns. We need to be inclusive as a community and society and be kind to each other. No-one should be left behind or disadvantaged because they do not wish to get vaccinated at this time. Poole Bay Pharmacy is committed to doing our absolute best to meet all your needs and providing the best advice we can. If you have concerns or questions it is best to contact us by phone or message us using our website.

Yours Sincerely,

Atheel Edmunds
(Superintendent Pharmacist Manager)

on behalf of all the Poole Bay Pharmacy team.

Thursday 21st October 2021

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