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What we have to say about your health and well being
6
Sep 2020
Get Your Flu Jab on the NHS
Get Your Free NHS Flu Jab

We have finished running our flu vaccination clinics for this season. We may be running a small number of clinics in the future depending on whether we receive further stock. Please keep checking our website for further information on this.

Please could all patients who are booking an appointment for a flu vaccination click on the following link https://preconsult.app/pc/FM668 and fill out the necessary details prior to their appointment. This is to save time and ensure we can run the appointments on time. Alternatively you can turn up 5 minutes early, scan a QR code available in the pharmacy using a smartphone/tablet and complete prior to your appointment. For those who would struggle to manage this a member of staff can help complete on your behalf; just remember to turn 5 minutes beforehand to allow time for this.

To Qualify for a Free NHS Flu Vaccine you must fall into one of the following groups:
-All people aged 65 years and over (including those becoming age 65 years by 31 March 2021);
-People aged from 18 to less than 65 years of age with one or more of the following medical conditions:
-Chronic (long-term) respiratory disease, such as severe asthma, chronic obstructive pulmonary disease (COPD) or bronchitis;
-Chronic heart disease, such as heart failure;
-Chronic kidney disease at stage three, four or five;
-Chronic liver disease;
-Chronic neurological disease, such as Parkinson's disease or motor neurone disease,
-Learning disability;
-Diabetes;
-A weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment);
-Splenic dysfunction or Asplenia
-Household contacts of those on the NHS Shielded Patient List
-Morbid Obesity: adults with a Body Mass Index =40kg/m2
-Pregnant women aged 18 or over (including those women who become pregnant during the flu season);
-People aged 18 or over living in long-stay residential care homes or other long-stay care facilities;
-Carers aged 18 or over; or
-Household contacts of immunocompromised individuals who are aged 18 or over.
-Social care & Hospice workers: health & social care staff employed by a registered residential care/nursing home or registered domiciliary care provider.
-Hospice workers
-Workers employed through Direct Payments and/or Personal Health Budgets to deliver domiciliary care


CONTACT
Westbourne Medical Centre, Milburn Road
Bournemouth
Dorset
BH4 9HJ
01202 762680
Contact Us
INFORMATION
Premises GPhC Registration : 1100725
Superintendent Pharmacist :
Atheel Edmunds (GPhC no. 2058825)
Poole Bay Pharmacy Limited
Registered Co. No. 06467439
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Copyright 2019

COVID-19

Changes to our operations and service

This is a message to update all of our customers who use our pharmacy. Thank-you for everyone's support, kind words and patience this year with the emergence of the COVID 19 pandemic. Please be aware that it is mandatory to wear a face mask in the pharmacy in line with current government recommendations. We are currently letting in two customers at a time. We ask that customers respect the current guidance on wearing a face mask in the pharmacy and maintain social distancing. Measures we have taken include staff wearing face masks, a protective screen at the front counter, a regular cleaning schedule and signing prescriptions on behalf of all our patients. 

ORDERING PRESCRIPTIONS - We are currently asking customers to order as usual and we will allow up to 2 weeks before they are due. Please do not request more than 2 months at a time or order too early. This will only contribute to medicine shortages. The pharmacy can get very busy and the phone at times will ring continuously. We would strongly encourage anyone who has an internet connection to register and use our website to order prescriptions online. You can also link to an app and use your smart phone to order. Details are set out on our website. This will free up the phone to allow customers who cannot use online services to phone through their prescription orders. It also helps to free up our time to keep on top of the large workload we have. For those who like to come in to order their repeat prescription and are a patient of Westbourne Medical Centre, to avoid queuing and save time, please use your white repeat prescription order form, tick what you want then drop this off in the repeat prescription box just inside the main entrance of the surgery. We always put a copy of your latest repeat prescription order form with your most recent prescription. Please note we do ask for 3 working days minimum to process prescriptions. Coming in to collect before your prescription is due only contributes to our workload so please avoid doing this if possible.

Please try to order your main repeat prescription all at once rather than at different times.  We can help with issuing specific amounts rounded up or down to the nearest half-pack to synchronise all your medication. This means you will be able to order everything at the same time going forward and will be of beneficial to both you and us. 

DELIVERY SERVICE - Poole Bay Pharmacy currently offer free delivery to anyone who is 70 or over.  For those under 70 who require a delivery there will be a charge of £2 to cover some of the additional costs we will incur. For those who wish to make use of this service please call the pharmacy or contact us via our website.  

  • Please order in good time. Due tom our high volume of deliveries  we ask to allow 3-4 working days before you will receive your medication. 

NOTE: For those customers who live outside a 2 mile radius of our pharmacy it may be easier to get your prescription transferred to a more local pharmacy. With the massive surge in demand for deliveries we will not be able to deliver to those that live some distance away. If unsure please check with the pharmacy first.

Finally I want to express my huge appreciation for how understanding all our customers have been  since COVID 19 first reared its ugly presence. We do aim to keep the queue moving to minimise waiting for our customers but there will be certain peak times where this is unavoidable. Please bear with us when this occurs. We would also encourage all those feeling vulnerable and in need of support or simply just requiring some advice to please call us; we can't always get to our phones in time but we will endeavour to give everyone we speak to the time and help they require. Many of you have sent cards and/or spoken with sincere gratitude and appreciation for what we do. A massive thank-you to every single one of you; it really does make a big difference to us here at the pharmacy to receive such encouraging feedback.

Please keep up-to-date with government recommendations on the COVID 19 virus pandemic and follow their guidance. Our advice will always be consistent with what the Department of Health and NHS England are recommending. We want all our customers to remain safe and Poole Bay Pharmacy is committed to doing our absolute best to meet all your needs during these difficult times. If you have concerns or questions it is best to contact us by phone or message us using our website.

Yours Sincerely,

Atheel Edmunds
(Superintendent Pharmacist Manager)

on behalf of all the Poole Bay Pharmacy team.

Saturday 5th December 2020

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