a
1
2
3
4
5
6
7
8
IMPORTANTTo read the national and local advice about coronavirus, please click
HERE
Contact
Opening Hours
Email
Login/Logout
Vaccines
Destinations
Got A Smartphone? Get our App
Get Re-order Reminders ¦ Order 24/7 ¦ We Keep You Updated ¦ Chat To Our Pharmacist
Download Now
Poole Bay Pharmacy
Free NHS Prescription Delivery Across Bournemouth
Register Today
NHS and Private Pharmacy Services
We offer the complete range of pharmacy services
More
Supermarket Beating Prices In Our Online Store
Choose from over 8,000 products
Search
Repeat Prescription
Store your items securely, get reminders, order 24/7. We keep you updated
Mobile App
Download Our APP and order your Prescriptions for Mobile/Tablets
Pharmacy Services
We offer a range of services to help keep you healthy
Online Shopping
Over 8,000 products at supermarket beating prices A better way to shop.
Poole Bay Pharmacy
We are an Independent NHS Community Pharmacy open from early until late, serving people in and around Westbourne in Bournemouth. 

CHANGE TO OPENING HOURS: From Saturday 7th November we will have to reduce our opening hours somewhat due to members of staff having to shield with the start of lockdown. The new opening hours will be as follows:


Mon to Fri: 7am  8pm,   Saturday: 7am — 5pm,  Sunday : 10am — 2pm


These hours will be maintained until such time that lockdown ends. We will continue to provide all services as normal. 



UPDATE:  IT IS MANDATORY TO WEAR A FACE MASK IN THE PHARMACY IN LINE WITH GOVERNMENT ADVICE.


FLU VACCINATIONS


We currently have no more flu vaccination clinics available for those under 65. We may be running a small number of clinics depending on when we receive further stock. Please keep checking our website for further information on this.


We have finished running our flu vaccination clinics for those aged 65 years and over  and can no longer offer further vaccinations for this age group. Please could all patients who are booking an appointment for a flu vaccination click on the following link https://preconsult.app/pc/FM668 and fill out the necessary details prior to their appointment. This is to save time and ensure we can run the appointments on time. Alternatively you can turn up 5 minutes early, scan a QR code available in the pharmacy using a smartphone/tablet and complete prior to your appointment. For those who would struggle to manage this a member of staff can help complete on your behalf; just remember to turn 5 minutes beforehand to allow time for this.




Poole Bay Pharmacy has resumed providing Smokestop services and free provision of Emergency Hormonal Contraception via telephone consultations. Please call the pharmacy if you need either of these services.


We are currently stocking and selling KN95 face masks, fabric & 3-ply face masks, hand sanitiser gel 70% and a limited stock of gloves. We also have a wide range of products you can find at our online shop which can be delivered directly to you. Please click the 'Online Shopping' link above.

About Our
Pharmacy
Poole Bay Pharmacy is a community pharmacy located in a large medical centre on MIlburn Road in Westbourne, Bournemouth BH4 9HJ. We offer a comprehensive range of convenient and accessible services for you and your family.

We offer a free prescription collection service from most surgeries within a 2 mile radius and accept prescriptions electronically from any surgery in the UK! We are open long hours so you can get a prescription, OTC medicine or access to our services at your convenience.

We also offer a medicine home delivery service Monday to Friday for those who have difficulty getting out or are disabled within a 2 mile radius including postcodes BH2, BH3, BH4, BH8, BH9, BH12, BH13 & BH14. Please call us if you need any advice or further information.
BLOGS
06/09/2020
Get Your Flu Jab on the NHS
Free NHS Flu Vaccinations
Read More
20/06/2020
Fabric Face Masks on sale - £6.95
Machine washable 100% cotton lining Pleated design to open up over the face Metal insert at the top to mould over nose ridge Elastic ear loops so one size fits all adults
Read More
See All Blogs
CONTACT
Westbourne Medical Centre, Milburn Road
Bournemouth
Dorset
BH4 9HJ
01202 762680
Contact Us
INFORMATION
Premises GPhC Registration : 1100725
Superintendent Pharmacist :
Atheel Edmunds (GPhC no. 2058825)
Poole Bay Pharmacy Limited
Registered Co. No. 06467439
OPENING HOURS
Cookie Policy
Privacy Policy
Terms And Conditions
Copyright 2019
Shopping

COVID-19

Changes to our operations and service

This is a message to update all of our customers who use our pharmacy. Thank-you for everyone's support, kind words and patience this year with the emergence of the COVID 19 pandemic. Please be aware that it is mandatory to wear a face mask in the pharmacy in line with current government recommendations. We are currently letting in two customers at a time. We ask that customers respect the current guidance on wearing a face mask in the pharmacy and maintain social distancing. Measures we have taken include staff wearing face masks, a protective screen at the front counter, a regular cleaning schedule and signing prescriptions on behalf of all our patients.

CHANGE TO OPENING HOURS: From Saturday 7th November we will have to reduce our opening hours somewhat due to members of staff having to shield with the start of lockdown. The new opening hours will be as follows:

Monday to Friday:  7am  8pm,   Saturday: 7am — 5pm,   Sunday :   10am — 2pm

These hours will be maintained until such time that lockdown ends. We will continue to provide all services as normal. We have seen a huge increase in our workload and volume of prescription requests since lockdown was announced in addition to the fact that November is always the start of a very busy period for our pharmacy. With this in mind, there are a number of things our patients can do to help:

ORDERING PRESCRIPTIONS - We are currently asking customers to order as usual and we will allow up to 2 weeks before they are due. Please do not request more than 2 months at a time or order too early. This will only contribute to medicine shortages. The pharmacy can get very busy and the phone at times will ring continuously. We would strongly encourage anyone who has an internet connection to register and use our website to order prescriptions online. You can also link to an app and use your smart phone to order. Details are set out on our website. This will free up the phone to allow customers who cannot use online services to phone through their prescription orders. It also helps to free up our time to keep on top of the large workload we have. For those who like to come in to order their repeat prescription and are a patient of Westbourne Medical Centre, to avoid queuing and save time, please use your white repeat prescription order form, tick what you want then drop this off in the repeat prescription box just inside the main entrance of the surgery. We always put a copy of your latest repeat prescription order form with your most recent prescription. Please note we do ask for 3 working days minimum to process prescriptions. Coming in to collect before your prescription is due only contributes to our workload so please avoid doing this if possible.

Please try to order your main repeat prescription all at once rather than at different times.  We can help with issuing specific amounts rounded up or down to the nearest half-pack to synchronise all your medication. This means you will be able to order everything at the same time going forward and will be of beneficial to both you and us. 

DELIVERY SERVICE - Poole Bay Pharmacy currently offer free delivery to anyone who is 70 or over.  For those under 70 who require a delivery there will be a charge of £2 to cover some of the additional costs we will incur. For those who wish to make use of this service please call the pharmacy or contact us via our website.  

  • Shielding  If you have been advised to shield we kindly ask if you can encourage a family member, friend, carer or volunteer  to come in and collect if possible. The reason being that we anticipate most  customers should only need to collect their prescription once during this 4 week lockdown period and we are still open long hours even with reduced opening.  Obviously if there is no-one who can do this on your behalf then we will deliver. free of charge. 
  • Again please order in good time. With the high volume of deliveries we already make we ask to allow 3-4 working days before you will receive your medication. 

NOTE: For those customers who live outside a 2 mile radius of our pharmacy it may be easier to get your prescription transferred to a more local pharmacy. With the massive surge in demand for deliveries we will not be able to deliver to those that live some distance away. If unsure please check with the pharmacy first.



Finally I want to express my huge appreciation for how understanding all our customers have been  since COVID 19 first reared its ugly presence. We do aim to keep the queue moving to minimise waiting for our customers but there will be certain peak times where this is unavoidable. Please bear with us when this occurs. We would also encourage all those feeling vulnerable and in need of support or simply just requiring some advice to please call us; we can't always get to our phones in time but we will endeavour to give everyone we speak to, the time and help they require. Many of you have sent cards and/or spoken with sincere gratitude and appreciation for what we do. A massive thank-you to every single one of you; it really does make a big difference to us here at the pharmacy to receive such encouraging feedback.

Please keep up-to-date with government recommendations on the COVID 19 virus pandemic and follow their guidance. Our advice will always be consistent with what the Department of Health and NHS England are recommending. We want all our customers to remain safe and Poole Bay Pharmacy is committed to doing our absolute best to meet all your needs as we enter a second lockdown. If you have concerns or questions it is best to contact us by phone or message us using our website.

Yours Sincerely,

Atheel Edmunds
(Superintendent Pharmacist Manager)

on behalf of all the Poole Bay Pharmacy team.

Wednesday 4th November 2020

Don't show this again
Shopping Cart
In Store
Online